Everything you need to know...

Fullride is designed exclusively for college students. To request a seat, passengers must create an account using an active student email address (typically ending in .edu) and complete basic profile information.

This student-only requirement helps create a shared baseline of eligibility and accountability. While verification does not guarantee behavior, it ensures that travel coordination happens within a clearly defined student community.

Passengers search for trips by entering a destination and date, most often around academic breaks.

To book a ride:

1. Browse trips posted by drivers already traveling to your destination

2. Review trip details, including timing, pickup and drop-off locations, and preferences

3. Message the driver if you have questions

4. Submit a booking request

5. Complete payment once the driver accepts

All bookings are planned and confirmed in advance to avoid last-minute uncertainty.

Yes — and we encourage it.

Fullride allows passengers and drivers to message each other before a booking is confirmed. This helps both sides:

• Clarify timing or meeting points

• Discuss luggage or space

• Confirm expectations

• Decide if the trip is a good fit

Clear communication before booking leads to smoother trips and fewer cancellations.

Before requesting a seat, passengers can see:

• Departure date and approximate time

• Pickup and drop-off locations

• Number of available seats

• Driver notes and preferences

• Seat contribution amount and platform fee

Nothing is hidden until after booking. You should feel informed before you commit.

Seat contributions are set by drivers and are intended to support cost-sharing for expenses such as fuel, tolls, and vehicle wear.

Because trips are shared and planned in advance, Fullride rides are typically 4–8× less expensive than traditional long-distance travel options like flying, intercity buses, or driving alone — especially during peak academic break periods when prices are highest.

Prices are shown clearly before booking, along with any applicable platform fee. Fullride does not use surge pricing or real-time pricing models, and passengers can review the full cost before requesting a seat.

This approach keeps travel affordable while respecting that drivers are already making the trip.

Refunds depend on who cancels and when.

If the driver cancels

• Passengers receive a full refund, including the platform fee.

• If a driver does not show up or fails to cancel, passengers may report the issue through the platform.

If the passenger cancels

• More than 24 hours before departure → Full refund of the seat contribution. Platform fees are non-refundable.

• Within 24 hours of departure → 50% of the seat contribution (excluding platform fee) is refunded to the passenger. → 50% is paid to the driver to compensate for the short-notice inconvenience.

• Passenger does not show up → The full seat contribution may be paid to the driver.

Passengers should cancel as early as possible to avoid penalties and disruption.

If your plans change, notify the driver immediately through the platform. Early communication helps everyone adjust and improves outcomes for both sides.

After the trip, passengers can leave a rating and feedback. Ratings help reinforce accountability and contribute to a respectful, reliable community.